Privacy Policy
Last Updated: [21-September-2024]
iCynta Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.icynta.in (the “Site”) and when you engage with our web development services. Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information
When you contact us through the Site, subscribe to our newsletter, or engage our services, we may collect personal information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing and Payment Information
- Any additional information provided voluntarily via contact forms or during consultations.
1.2. Usage Data
We may also collect information about how you interact with our Site. This includes:
- IP address
- Browser type
- Device information
- Pages visited on our Site
- Date and time of your visit
- Other diagnostic and usage data
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Site and services.
- To manage user accounts, process transactions, and provide customer support.
- To communicate with you, including responding to inquiries, sending newsletters, and providing project updates.
- To analyze and improve the performance of our Site and services.
- To comply with legal obligations and resolve disputes.
- For marketing purposes, including sending promotional content (with your consent).
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small files stored on your device (computer or mobile device).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1. With Service Providers
We may share information with trusted third-party service providers to assist us in providing our services, such as payment processors, hosting providers, or email delivery services. These providers are bound by contractual obligations to safeguard your information and may only use it to provide services on our behalf.
4.2. For Legal Purposes
We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.
6. Retention of Data
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely dispose of or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
- Objection: You can object to the processing of your personal data under certain conditions.
- Data Portability: You have the right to request that your personal data be transferred to another organization, or directly to you, in a structured, commonly used format.
If you wish to exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review the privacy policies of those third-party sites before providing any personal information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will post the new policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
iCynta Solutions
Email: [info@icynta.in]
Phone: [+91-9526015009]
Address: [MRA-24, Muthoor, Thiruvalla, Kerala India]